Privacy Policy

Effective Date:

White Rabbit Enterprises (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, submit a form, request information, or communicate with us (including by SMS/text message). By using our website and services, you agree to the terms of this Privacy Policy.

1) Information We Collect

We may collect the following categories of information:

A. Information you provide to us

Contact details such as name, email address, phone number, and mailing address

Information you submit through forms, chats, surveys, or requests for quotes/services

Any details you provide in messages or communications with us

B. Information collected automatically
When you visit our website, we may automatically collect:

IP address, device identifiers, browser type, operating system

Pages viewed, access times, referring/exit pages, and click activity

General location information (e.g., city/state derived from IP)

C. Cookies and similar technologies
We may use cookies, pixels, and similar technologies to remember preferences, understand website usage, and improve performance. You can adjust cookie settings in your browser; some site features may not work properly if cookies are disabled.

2) How We Use Information

We use the information we collect to:

Provide, operate, and improve our website and services

Respond to inquiries and requests, including customer support

Send service-related updates, reminders, and requested information

Communicate about offers or services you may be interested in (where permitted by law and your preferences)

Maintain security, prevent fraud, and enforce our policies

Comply with legal obligations

3) Text Messaging (SMS/MMS) Privacy and Consent

If you provide your mobile number and opt in to receive text messages from White Rabbit Enterprises, you consent to receive SMS/MMS messages related to your inquiry, account, services, appointments, updates, and/or marketing (depending on what you opted into).

Important disclosures:

Consent is not a condition of purchase.

Message frequency varies (based on your requests and the services you use).

Message & data rates may apply.

You can opt out at any time by replying STOP.

For help, reply HELP or contact us using the information in the “Contact Us” section below.

We keep records of opt-in/opt-out and messaging activity as needed to demonstrate compliance and operate our communications.

4) How We Share Information

We do not sell your personal information.

We may share your information only in the following situations:

Service providers (subcontractors): We may share information with vendors who perform services for us (e.g., CRM platforms, messaging providers, hosting, analytics, customer service) solely to help us operate our business and deliver services.

Legal and compliance: We may disclose information if required by law, subpoena, court order, or to protect rights, safety, and security.

Business transfers: If we are involved in a merger, acquisition, financing, or sale of assets, information may be transferred as part of that transaction, subject to appropriate confidentiality protections.

Mobile/SMS-specific sharing restriction (A2P compliance):
White Rabbit Enterprises does not sell, rent, or share mobile phone numbers or mobile opt-in information with third parties/affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5) Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6) Data Retention

We retain personal information only as long as necessary for legitimate business purposes, to provide services, maintain records (including SMS consent records), resolve disputes, enforce agreements, and comply with legal requirements.

7) Your Choices

You may:

Opt out of marketing emails by using the unsubscribe link in the email

Opt out of text messages by replying STOP

Request access, correction, or deletion of certain information (subject to legal/contractual limits) by contacting us

8) Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those third parties. Please review their policies before providing information.

9) Children’s Privacy

Our website and services are not intended for children under 13, and we do not knowingly collect personal information from children under 13.

10) Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Effective Date” at the top indicates when it was last revised. Your continued use of our website after updates means you accept the revised policy.

11) Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us:

White Rabbit Enterprises
Email: [email protected]
Phone: (919)-309-6948
Address: 1403 Oxleymare Drive